Frequently asked questions

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Product

How do I use freeze-dried food?

You can eat freeze-dried fruit right out of the bag! So can your pets, provided you give them a food they tolerate. Reconstituting the food with water is an option to regain texture, but not necessary. You can get creative with your freeze-dried products and mix them into baked goods, pancakes, stir-fries, or whatever you’re craving—check out our recipes here. Now we’re hungry…

Do I need to cook freeze-dried food?

Big Air foods are all-natural and plant-based, so cooking our products before eating is unnecessary. You can snack on our freeze-dried fruits and vegetables right out of the bag if you want!

How do you freeze-dry your food?

The short answer is that we take farm-fresh fruits and vegetables harvested at peak ripeness, freeze them, and then use a fancy drying method to remove moisture and preserve them with maximum nutrition and taste for 20+ years. Learn more about how we capture fresh.

What are the best uses for Big Air freeze-dried snacks?

The number one use for our freeze-dried snacks is definitely eating! But if you’re looking for ideas, we love Big Air Foods for:

-Camping snacks
-Healthy travel snacks
-Thebest hiking snacks
-Easy gluten-free snacks
-Plant-based snacks to buyfor your vegan friends (or keep for yourself!)
-Fun and healthy school lunch snacks
-Tossing in your favourite muffin recipe
-Sprucing up your next cake
-Powderingfreeze-dried strawberryfor your cocktail glass rim

The options are endless, and you can let your imagination run wild. Share some of the creative ways you’ve used Big Air freeze-dried snacks. 

What kind of snacks do you make?

Big Air makes freeze-dried snacks in Canada from the best fruits and vegetables the Okanagan Valley and neighbouring regions offer. We carry a range of freeze-dried fruit, apples, and more, and have plans to release pet food. Every product we carry is made only with the produce itself and is all natural with no additives or preservatives.

How long are your freeze-dried snacks good for? What is the shelf-life?

All of our products are created with a stringent freeze-drying process and are guaranteed fresh for 25 years.

Are your snacks made in Canada?

We are very proud of our Canadian freeze-dried foods, which are carefully grown and harvested at peak ripeness. They are then freeze-dried, and packaged in the region we call home, B.C.’s Okanagan Valley.

How should I store my Big Air products?

To keep your Big Air freeze-dried snacks at maximum freshness, store them in their original packaging unopened in a cool, dry place (like your pantry), avoiding extreme temperature fluctuations until you're ready to enjoy them. Follow these guidelines and your freeze-dried food will be fresh to enjoy for years to come.

What is the difference between freeze-drying and dehydrating?

Method, taste, colour, nutrition—so many things.

Dehydrated produce is often picked early, just like fruit from the grocery store, so the product is not dehydrated at the moment, which is best for the fruit. That means that the taste and nutritional value of the food suffer compared to freeze-dried. Dehydrated food also tends to have a shorter shelf life. For these reasons, you’ll sometimes find dehydrated products with added sugars and preservatives.

Freeze-drying uses fruit harvested at peak ripeness, maximizing the taste and nutritional content. At Big Air, this is possible because of the abundant orchards in our home province that allow us to go from stem to freezing in as little as 30 minutes. The freeze-drying process also removes moisture more effectively, creating a much longer shelf life (over 20 years) without using preservatives. Learn more about how we capture fresh.

Do you make pet food?

Not yet, but we plan to! We have three furry family members on our team.

Allergy

Are all of your freeze-dried snacks gluten-free?

Yes, all of our Big Air products are made only with the fruits or vegetables themselves and no additives, making them delicious and healthy gluten-free snacks.

Are all of your freeze-dried snacks natural?

Yes, Big Air only creates foods using the whole foods we collect from our neighbouring farms, making them natural, plant-based, and gluten-free.

Is there any safety testing performed on your products?

All of our products conform to Health Canada food standards and our products are also tested to ensure no pesticides or heavy metals are present.

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